Frequently Asked Questions

Lisnic is your shortcut to success.

We're your one-stop shop for all the resources you need to take your business to the next level. Here you can list your business, search for businesses, find and hire potential talent, apply for your dream job, request advice from a Business Expert or make bank by being a Business Expert.

Just call us the Ryan Gosling of the business world!

It only takes a matter of seconds! Type your company domain into the search bar, review the status (below) that applies to your business, type in your matching work/business email address and hit 'verify'.

Hi! We've heard about your excellent services and have already listed your business. Continue claiming your business page now!

...awkward. You can either request access from the current owner or report a problem directly to support@lisnic.com if you feel you are authorised to claim ownership.

Double check your domain name or continue without a website.

Next, open the email in your inbox and click the link to verify your authorisation. Congratulations! You've claimed your business 🥳

What do I do now? Start filling in your profile and provide the team with proof of your business registration to receive your Lisnic verified business badge.

How? Complete the 'Business Verification' form located on the left hand side of the dashboard under 'Business'.

Absolutely! With Lisnic, you can create your own business page that does everything a website does-in minutes.

Instead of typing a domain name into the search bar, simply select 'create a new business profile here' on the right hand side of your screen.

Fill in your legal business name and an email address that you have access to and hit 'verify'.

Next, open the email in your inbox and click the link to verify your authorisation. Congratulations! You've claimed your business 🥳

What do I do now? Start filling in your profile and provide the team with proof of your business registration to receive your Lisnic verified business badge.

How? Complete the 'Business Verification' form located on the left hand side of the dashboard under 'Business'.

Complete the 'Business Verification' form located on the left hand side of the dashboard under 'My Business Pages'. Click on the business you would like to verify and head to 'Verifications'. Enter your details, upload your business certificate and the team will verify your business within three business days!

Ready to take your business even further?

1. Head to 'Business Plans' located on the left hand menu of your Lisnic Dashboard

2. Click on the three dots next to the business you want to upgrade

3. Hit 'Upgrade plan' Premium

4. Enter your payment details and select your preferred billing option

5. Enjoy your hot new Business Premium features 🔥

Fist pump the air or silently cry in the corner?

Okay we're joking.

Whether you receive a positive or negative review, it's important to respond and prove that you value your customers' experiences.

To respond to a review, click the three dots in the top right corner of the post and hit 'respond'.

Show them some love 😍 Thank the customer for their kind words and that you look forward to doing business again in the future!

Address the customer by name, apologise for not meeting their standards and thank them for voicing their concerns. Then, offer to discuss the matter further and provide your contact details.

Unfortunately, this is not how the world works. Reviews can only be submitted by paying customers of your business.

Even fake positive reviews can damage your reputation and will lose the trust of your clients and employees.

No sneaky business here! Business reviews and ratings are solely based on customer feedback and cannot be changed unless a review is deemed fake, false or unfair.

Instead, a five star rating is earned by giving your customers a beyond excellent experience!

Want some hot customer service tips? Browse through our list of Lisnic Experts who can help you take your customer journey to new heights.

If you believe that a review is fake, false or unfair, click the three dots in the top right corner of the post and hit 'challenge'. This will automatically flag the post 'under review' so we can start investigating.

If we cannot verify with the customer that their review is accurate, the review will be removed within 7 business days.

Want priority support? Upgrade to Business Premium and have unverified reviews removed within 3 business days.

As per our community guidelines, reviews that contain inappropriate or offensive content will be automatically removed.

No, if we did, we don't think you would trust us!

All reviews are included for all businesses unless we have a specific reason for removal on the basis that a review is fake, false, unfair or goes against our community guidelines.

If you are on a PRO subscription, you can pin your most Conor-level review to the top of your listing for potential customers and employees to read first.

No, we like to keep our relationship with other review sites friendly!

However, we do let you skip the awkward harassment with our two review collection options. We brag about them in our answer to the next frequently asked question.

Since we are 100% behind making your business the hottest gossip, we've made it really easy to collect reviews from your customers.

1. You get a widget to collect reviews via email (fast, free and easy!)

2. The Lisnic team calls up to 3 clients per month to collect reviews on your behalf (Business Premium subscription only)

Depending on what a customer selects to search, businesses are sorted by 'location', 'budget', 'number of reviews' and 'relevancy'. You can adjust these filters by selecting your preferred search options at the top of the page.

If you want the top spot, upgrade your subscription to Business Premium to guarantee more eyeballs on your business.

A lot of our business information is automatically entered by our team so it's important that you claim your business listing to ensure all information is accurate and complete.

To claim your business listing, click here.

If your business has changed hands, you can permanently disown your business page by following these quick and easy steps:

1. Log into the dashboard,

2. Click 'Business Plans' on the left hand menu

3. Click on the three dots next to the business you want to remove

4. Hit 'permanently disown'

If your business has stopped operations, hit up our friendly customer support team.

We will not be accepting 'too many negative reviews' as a reason to remove your business page. Your best call to action here is to address your customer feedback and see what's letting you down!

We're best friends with Google (okay not really but we know how their algorithm works).

We work with Google and other search engines so that people searching for keywords relating to your business (and name) are more likely to find you on Lisnic. The more profile information and reviews you have, the higher you'll rank!

The best things in life really are free!

If you get more than 30 reviews in a month, your next month of PRO is on us!

We don't waste your time. Search the service you need, select a location, hit 'Find Businesses' and let the magic happen.

Short on time? We'll help get you FREE, no-obligation quotes from our listed Business Profiles. Simply tell us what you need, your budget and we'll do the rest.

Got something to say about a business? Search for their business page and click 'Submit a Review' in the top left corner under their logo.

No fake news here. You must be able to prove your allegations are true if they are challenged by the business or your review will be removed.

We actually have quality Experts on our site 😂

Jokes aside, this is why we're the best:

• No other platform in the world has access to as many A-grade Experts as we do. Our Experts have made billions, raised millions and helped hundreds.

• We've integrated secure video conferencing capabilities into our site so you not only save time, but you can now access Experts from anywhere in the world.

• We know things don't always go as planned, so we have a first date guarantee. If you're unhappy after your first session, it's on us. Now if only dating were that simple!

Fee for service Expertship has a multitude of benefits including:

• THE DIFFERENCE BETWEEN SUCCESS & MEDIOCRITY - It's far more results-driven as it's a commercial relationship that has expected outcomes for the advisee.

• TALK TO THE BEST - The most successful people are often extremely busy. By paying for their time, you get access to the world's best minds.

• GET “MONEY CAN'T BUY” ACCESS TO INSANE CONNECTIONS - Your Expert is more likely to open their little black book to you if they feel like you respect the relationship.

• MAKE YOURSELF A PRIORITY - Paying an Expert for their time will show them you are serious about improving yourself. Unfortunately, the world is full of time wasters. Fee for service Expertship weeds out the tyre kickers.

Anyone who is hungry to learn. You might be just starting your career or business, or you may have years of experience and just want to be the best. No matter what your goal is, we'll find someone who can help you achieve it.

We have in-demand Business Experts for almost every industry and every budget. They have or currently hold senior management experience in the world's top companies, or have scaled their business into multi-million dollar empires. Now you can access them in minutes.

Aside from bragging rights, being a Lisnic Expert has its perks:

• Give back to the business community

• Earn some extra cash or do it for free. Your choice!

• We make it easy to find hungry business advisees that want to learn

• We provide you with exclusive resources to help you kill it as an Expert

Join Lisnic in minutes and be part of something great.

We are fanatical about protecting your confidentiality and privacy. Lisnic has a Code of Conduct that stipulates that all sessions must remain confidential. This not only includes the engagement itself, but also any information revealed prior, during or after the session.

We have developed a cutting edge platform that is designed to be at a level much more advanced that is required by the law, so you know we are doing everything we can to ensure your Lisnic experience is world class.

• As per our Code of Conduct, everything discussed or provided in relation to all sessions is to be kept confidential.

• We don't sell your information to third parties.

• All the messages exchanged between Experts and their advisees are secured and encrypted.

• Our servers are hosted in a world-class facility to ensure top grade security and protection.

• We have employed a browsing encryption system (SSL) that implements best practices, to ensure world leading encryption and security.

• Our data is encrypted so in the event they are obtained without authorisation, it will be useless.

Don't worry, it's quick.

• Simply post a request and outline what you are looking for and your budget.

• Experts will start bidding on your request in minutes. Review the applicants and pick the best one for you.

• It takes a few minutes to create a profile and you can start bidding on requests straight away.

Now stop reading the FAQs, take action and just start 🔥

We love the convenience of video conferencing so we have built this functionality straight into our site. This means all sessions are conducted via our secure video platform which means now you don’t even have to leave the couch to up your business game.

Finding the right Expert used to be as hard as finding a date.

We've made the process super easy so you have no excuses not to get in the game.

1. Post a request and we'll alert appropriate Experts that you are on the hunt for someone with their skill set.

2. Browse the profiles of the Experts that have bid for your request or invite some of your favs to apply.

3. Pick your winner, award them the request and book in your first session.

Now it's not as fun as Tinder, but you won't have to sort through a whole lot of creepers to find your perfect match.

We give you the flexibility to specify a budget that works for you.

We also provide you with an example budget guide when posting your request so you know exactly what level of experience you can expect from potential Experts.

You may receive responses to your request in minutes. Take as long as you need to sort through the applicants or explore the site to find an Expert that may be the right fit for you.

Got questions for a potential Expert? Our inbuilt messaging service makes it easy to slide into their DMs and get all the answers you need before making a decision.

Got a question about a request? Post it on the listing and the person looking for help will respond. Just remember, all questions and answers will be public, so keep it semi-professional 😉

Video calls are the new norm, so all sessions are run via our secure video conferencing service through the platform.

Absolutely!

The more people you have access to, the more you'll learn and the more you'll earn.