Jobs from Win-Pro Consultancy Pte Ltd (Singapore)
Win-Pro Consultancy Pte Ltd (Singapore)
Transform Business Digitally
5.0
3 Reviews
Verified
Locations
Head Office
38 Jalan Pemimpin, Singapore
Verification
Verification
Business Entity Name
Win-Pro Consultancy Pte Ltd
Status
Active
Jurisdiction
Singapore
Business Registration Number
199305875R
Date of Registration
1993-09-08
IT Support Engineer
8 applications
Full-time
On-site
Not disclosed
Singapore
10-49
Highlights
Career/Business Progression - Leading to IT Manager, IT Consultant, IT Director and Business Owner
High Growth Opportunities - To acquire High Proficiency in Latest Technologies
Fun and Healthy - Easy Access to Facilities like Gym and Swimming Pool
About the job
Job Description & Requirements
- install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts for notebook, PC and Server
- provide end user support
- Create procedural documentation (in Visio)
- Create incident / security / IT Audit reports
- follow diagrams and written instructions to repair a fault or set up a system
- support the roll-out of new applications
- set up new users' accounts and profiles and deal with password issues
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage multiple open helpdesk service ticket at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- Develop security protection policies for firewall
- Configure VLAN for Switch
- Configure VPN for Firewall
- perform monthly security or audit checks on computer equipment.
- To setup/configure/troubleshoot Notebooks, PC and Servers
Product Competency
- To setup/configure/troubleshoot Fortinet Firewall
- To setup/configure/troubleshoot Microsoft Windows Server
- To setup/configure/troubleshoot Microsoft Office 365
- To setup/configure/troubleshoot Microsoft Windows 7/8/10
- To setup/configure/troubleshoot Qnap NAS
- To setup/configure/troubleshoot Synology NAS
- To setup/configure/troubleshoot Kaspersky Endpoint Security
- To setup/configure/troubleshoot APC Smart UPS
- To setup/configure/troubleshoot 3CX / SIP Phones
- To setup/configure/troubleshoot HPE Managed Switch
- To setup/configure/troubleshoot Ubiquiti Wireless Network
- To setup/configure/troubleshoot Microsoft Azure Cloud VM/Network/Backup
Photos
Team
Ken Tai
MD - WinProMy Consulting Sdn Bhd
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